The trip to Uruguay was not without a few challenges. The team arrived at that local airport in good time (perhaps the only event that was on time). Our plane was delayed an hour – we waited in the plane on the tarmac. We were a little nervous about making the connection in Chicago but continued to encouraged each other that there was time.
The connection was close in Chicago but we didn’t miss the plane. In fact, it was late. By the time we finally left, we were two hours late leaving Chicago with little or no possibility of catching our late night flight out of Miami for Montevideo. The plan had been to leave Wednesday and arrive in Montevideo Thursday morning. Now we had a problem. American Airlines only flies to Montevideo every other day – meaning there would not be another flight until Friday night which would get us to Montevideo on Saturday (two days late).
We decided to check with a partner airline (LAN) and found a flight that would leave Thursday and get us to Montevideo on Friday (only a day later than planned). By the time we made all the changes it was 2:00 AM Thursday. The airlines had given us hotel and food vouchers so we headed for the hotel (a very nice hotel near the Miami airport). Since we hadn’t eaten, we looked for a placed to get some food. The only place open was a Burger King (not high on our list but we had no other choices)
We arrived at the Burger King around 2:03 AM – They were closed. They close every day from 2:00 AM to 2:15 AM to do their banking. We had arrived during that brief closing time. Since we had few options, we decided to wait. Promptly at 2:15 a worker indicated they were open. We all lined up to decide what we wanted. Before we gave our orders, the server said, “let me tell you what we have.” They had 1 chicken sandwich, 2 fish sandwiches, 1 whopper, 2 hamburgers and a couple of other sandwiches. Instead of deciding what we really wanted, we had to decide who was going to eat which sandwich.
We finally got to the hotel at 3:00 AM. A short night and back to the airport to make certain we had seats on the LAN flight which would take us from Miami to Santiago, Chile to Montevideo.
Thursday night we boarded the plane for Santiago and then on to Montevideo. We arrived late in the morning on Friday – tired, feeling grungy but thankful to be in Uruguay. However, we arrived without luggage. It finally came Saturday evening (we hadn’t seen it since boarding on Wednesday).
The trip was full of delays, waiting and inconveniences. Something happened in the midst of all confusion and delays – a team began to form. Some of us had not known each other before. The hours in airport lines, dealing with disappointments and delays helped us become better acquainted.
We have shared experiences and therefore shared stories. Had we been on time, we would have immediately begun our agenda in Uruguay without the time to build the team. It was great to see how this team of men dealt with the inconveniences; how they responded to each other and to airport employees even though they were tired and grungy.
From the time we left home to the time we finally arrived in Montevideo, we thought we were waiting on airplanes and luggage. What we were really waiting for was relationships to form.
Delays are great opportunities to slow down and get to know a friend – and we did.